Steven is the President of ShiftWise, providing leadership and vision for the company while overseeing product strategy, technology and operations. He joins the company, continuing a long and distinguished career in the workforce management industry. Steven holds a Bachelor’s of Business Administration degree from the University of Oklahoma. A true creative spirit, Steven is known for the innovative ideas he brings to clients. He can also be frequently spotted visiting his daughter at Oklahoma University, which is also his alma mater (Go Sooners!).
As the Vice President of Product Management, Jason leads the effort to provide strategic vision to Shiftwise’s suite of products. He comes to Shiftwise from Amazon Web Services, where he was a product leader specializing in bringing new products to the global market. He also has several years’ experience in the Workforce Management industry from his time as Vice President of Product with Asure Software, a leader in workplace technology solutions for the mobile workforce, including workplace utilization, scheduling and workforce management. He loves the challenge of creating and launching new products, as well as interacting with clients and industry experts to ensure the products he is involved with remain on the cutting edge of their market. .
Kris Mitchell brings over 20 years of business development in the healthcare industry and joined the ShiftWise team in 2003 as one of the initial members of the executive leadership team. As Vice President of Client Services & Operations, Kris’s teams oversee all internal staff management operations and delivery including program management, implementations, supplier management services, training, and customer service. Kris holds a BA from California State University and an MBA from Boise State University.
Mike brings over twenty years’ experience in software and Software as a Service in health care, transportation, finance, corporate governance industries. He joined Shiftwise in 2008 as Engineering Lead, after serving as Engineering Manager for EthicsPoint. Mike has built highly responsive and innovative teams and coached them to deliver new products such as Shiftwise Connect, while continuing to develop and improve existing VMS offerings. Mike holds a BS from the University of Oregon.
Mike graduated with a Bachelor of Arts from the University of Texas, Austin (Political Science, Economics). Mike’s expertise is in human capital engineering, helping organizations maximize the productivity of their people to increase revenue, cash-flow, and profits. As a results-oriented, hands-on business executive, Mike has a history of driving accelerated growth and building global teams. His broad leadership experience in the complex sales environment is complemented by his background in account management, client services, marketing, and sales operations.
As the Director of Client Services, Amanda leads the Account Management team at ShiftWise and brings 13 years of Healthcare Staffing and Vendor Management experience. Starting with the company in 2007 to perform implementation and training functions, Amanda transitioned to be the first Account Manager hired at ShiftWise. She specializes in creating optimal workflows, cost containment initiatives, and VMS optimization. Amanda holds a BS in Business Management from Southern Illinois University – Carbondale.
As Director of Learning, Danielle is responsible for the strategy, design, development and delivery of the company’s training which supports our software. Danielle brings over 15 years of experience in the learning industry working for companies such as Marriott and the Compass Group. Danielle spearheaded the training development and rollout of three new software programs while working at Marriott. Throughout her career, she has developed Associate and Leadership training programs for diverse audiences, which have been delivered around the world. Danielle thrives on seeking out innovative solutions to complex business problems and is thrilled to be a part of the ShiftWise organization. She holds a Bachelor’s degree from New Mexico State University.
David is currently the Director of Customer Services for ShiftWise and lives on his sailboat in the Portland, Oregon area and works out of the ShiftWise corporate headquarters. He joined ShiftWise in 2008 after managing large call centers for the previous 10 years and establishing models for exceptional customer service. David received his BA in Business Management from California State University at San Bernardino California, and his MBA from Marylhurst University in Lake Oswego Oregon.
Gretchen brings almost 15 years of experience to the Healthcare Staffing and Vendor Management industries. She joined ShiftWise in 2008 as an Implementation Manager, after managing two Healthcare Staffing branches in Oregon. Gretchen believes in the transparency the ShiftWise technology offers to clients. Gretchen leads the Implementation Department to consult with clients to create efficient workflows and streamline staffing processes. Gretchen holds a BS in Healthcare Administration from Oregon State University.
Kirstin is the Technology Operations Manager at ShiftWise and leads the Systems Operations, DevOps, and Database Administration teams. She joined ShiftWise in 2017 after managing the IT and Operations teams at Hightail for 3 years. Kirstin brings with her experience in managing and supporting SaaS applications with tens of millions of customers. Kirstin holds a Bachelor of Arts in Music degree from the University of Oregon.
Molly has over 20 years’ experience building and managing teams in technology. She joined ShiftWise in 2013 and took over management of our VMS development team. As the Director of Production Operations, Molly oversees development support for all our live applications, VMS, Connect, and Data Service Integrations. Molly resides in Washington state with her family and is a fellow Husky with a Bachelor’s degree from University of Washington. Molly also holds a PMP and helps us bring order to the chaos of software development.