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Comprehensive services with a

personalized touch

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Account management

ShiftWise is there for you every step of the way, providing hands-on, personalized support to ensure we’re meeting all of your program’s goals. The account management team is there to give you support where you need it most, helping you efficiently manage your contingent workforce.

24/7/365 customer support

ShiftWise provides customer support on a 24/7/365 basis. Call us and get a live person right away. 98% of all issues are resolved on the first call. Our Customer Support Center provides remote staffing and technical support to assist you with all things VMS.

Supplier support

Supplier Relations provides direct support with weekly, complimentary training as well as personal assistance with day-to-day operations and strategic initiatives.

We have been working with ShiftWise for nearly a decade so it’s been wonderful seeing ShiftWise grow with us and continue to adapt to today’s market.

Michelle Shearer Executive Account Manager, Flexcare Medical Staffing

In-depth training

At ShiftWise, we want you to get the most out of our software. That’s why we’ve developed a comprehensive online training program that helps health care organizations and suppliers learn the ins and outs of our VMS. In the Learning Center, you’ll get on-demand access to free eLearning lessons focused on in-depth vendor management topics.

Pain-free implementation

Over the past 14 years, we’ve refined and perfected the ShiftWise implementation process to ensure your healthcare facility has access to VMS as quickly as possible. ShiftWise’s program is implemented without disrupting your day-to-day activities, ensuring a smooth transition for any and every client in as little as 4 weeks.