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The long-term impact of having open orders

in Order Management

Creative - Questions Staff Male Back iStock_000013535501In today’s fast-paced healthcare work environment action speaks volumes, especially when it comes to quickly and efficiently booking agency staff to orders. A vendor management system enables a healthcare organization to immediately broadcast their needs to an approved agency panel.

When a healthcare organization needs coverage for shifts the first action item is to place the order into the system. The second action period, which is the most crucial, is the duration of time between placing the order and booking the order.

However, what happens when that coverage is no longer needed? Do you ignore the now unwanted order, or do you take further action?

You take further action!

Why you ask?

Here Are The Top 5 Reasons To Cancel Your Unneeded Open Orders:

  • No action on unneeded orders can cause your hospital to lose qualified staff that were matched to other wanted orders.
  • Agencies will go where the needs are current and evolving. If a hospital continually places orders, but never fills them, the agencies will shift their attention and their staff to other healthcare systems.
  • When you cancel an order you are being considerate to the agency’s time and resources. Agencies do not enjoy matching staff to orders that have no activity. The reason being that their staff may lose out on opportunities for other orders.
  • When an unneeded order is canceled, it helps everyone that manages the account to stay up-to-date on the current needs at the healthcare system. You wouldn’t want a person working at night to fill an unneeded order, and come next morning realize that the staff was booked to an order that was not needed. This type of activity could result in cancelation fees being charged to the healthcare system.
  • By leaving orders open it can affect your reporting metrics. For instance, ignoring open orders can cause your average time to fill metrics to go down.

How To Prepare Your Healthcare Organization:

Be Proactive: Follow up with your managers to ensure that the order is still wanted by the department managers.

Be Realistic: Not every order you put create is needed. Some orders should be canceled.

Be Comfortable: Canceling an order is not a bad thing. The constant activity within your account allows your agencies to stay looped in to your current needs.

Be Simplistic: Keeping your orders up-to-date helps to declutter your Order List.

Putting your best foot forward when creating and managing your orders in the vendor management system will help to ensure your needs continue to be filled.

Happy Staffing!

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