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Tips and Tricks: Staff Profile

in Tips & Tricks

sw-tips2ShiftWise Tips & Tricks gives insight into specific features of the ShiftWise system that help you navigate staffing difficulties. Next up in our monthly series: Staff Profiles.

The Staffing Problem

Staff are unable to slot into Shifts that they normally would be able to Match and Book.

The ShiftWise Solution

Feature to Use – Staff Profile

If a staff member is not seeing the Match or Confirm button next to a potential shift that they would normally, then a chances are their profile is outdated. Go to the Staff List. Find the staff member’s name. If it is listed in red, then the Profile has outdated or expired information.

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Click on the Staff Member’s name from the Staff List. This will bring up the Staff Profile Page.

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As you can see above, their license and credentials have expired. Therefore, the Supplier Agency needs to go into their profile and update their expired credentials.

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Once the changes have been Saved, their name will now be blue in your staff list and they should be ready to book.

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