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MSP Spotlight: About Talent

in Suppliers

Vice President Ryan Baca of About Talent recently explained why they chose ShiftWise as their Managed Service Provider (MSP) technology partner for serving healthcare clients:

MSP Spotlight - About Talent

What’s your take on the current healthcare environment?

Ryan: Healthcare is currently undergoing vast changes, legislatively and operationally. Consolidation, patient population and patient care all have significant implications for the workforce. The workforce across the board is the number one cost driver in health systems, so being able to manage those costs will be an asset. Simultaneously, we’re seeing changes in healthcare technology. You’ve got the EMR edict and hardware requirements, so it’s a natural time to be looking at your entire technology platform..

Why did About Talent choose ShiftWise?

Ryan: I’ve used several vendor management systems and you can tell that ShiftWise is really geared toward the healthcare industry. The first thing that jumped out at me was the interface. I always look for a user-friendly interface because it speaks to efficiency. Additionally, we were seeking a solution that could manage credentials and various shift schedules, which is somewhat unique to healthcare. Of course, ShiftWise has been doing that for many years now. They really understand the fundamental language of healthcare systems and have the experience, best practices and services we sought out in a technology partner.

How will clients benefit from ShiftWise’s nationwide supplier network?

Ryan: A benefit of partnering with ShiftWise is their market penetration and ability to deliver a high adoption rate of suppliers. This enables us to focus on customizing other core aspects of our programs. It’s also great to be able to introduce new suppliers to different markets where ShiftWise may not currently be demographically, and in return tap into the diverse supply base that ShiftWise already offers.

How will our partnership benefit clients?

Ryan: One of the things I like about healthcare is that quality is at the top of the list. Partnering an MSP provider such as About Talent with a technology provider like ShiftWise makes a lot of sense because we’re able to take our collective expertise to improve quality and drive out costs, while delivering our clients the integrated workforce they need. It’s service partnerships like ours that will help clients navigate reform. From a technology standpoint, Software as a Service products, like ShiftWise, are probably one of the easier transitions a health system can make. The result will be a less disruptive process with greater efficiency. Ultimately, it’s about creating a remarkable experience for our clients and for the quality of patient care.

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