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Comprehensive services with a

personalized touch

Account Management

ShiftWise Flex is there for you every step of the way, providing hands-on, personalized support to ensure we’re meeting all of your program’s goals. The account management team is there to give you support where you need it most, helping you efficiently manage your contingent workforce.

Customer Support

ShiftWise Flex provides live agent support for all customers. 98% of all issues are resolved on the first call. Our Customer Support Center provides remote staffing and technical support to assist you with all things VMS.

Supplier support

Supplier Relations provides direct support with weekly, complimentary training as well as personal assistance with day-to-day operations and strategic initiatives.

We have been working with ShiftWise Flex for nearly a decade so it’s been wonderful seeing ShiftWise Flex grow with us and continue to adapt to today’s market.

Michelle Shearer Executive Account Manager, Flexcare Medical Staffing

In-depth training

At ShiftWise Flex, we want you to get the most out of our software. That’s why we provide learning opportunities directly within the system. Using a platform called WalkMe, our users are given helpful instruction, the moment it’s needed. Visit our Training Page to learn about WalkMe features.

Pain-free implementation

Over the past 14 years, we’ve refined and perfected the ShiftWise Flex implementation process to ensure your healthcare facility has access to VMS as quickly as possible. ShiftWise Flex’s program is implemented without disrupting your day-to-day activities, ensuring a smooth transition for any and every client in as little as 4 weeks.