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Meet the

ShiftWise Team

Executive

Eric Christenson
President of Vendor Management Solutions
Eric Christenson is the President of Vendor Management Solutions. With the goal of bringing efficiency, transparency and cost control to the staffing industry, he and two partners founded Medefis in March of 2003. Serving as the VP of Operations Eric was actively involved in key client sales and presentations, organizational development and held the key responsibility of being the Product Manager over the design and development of the Medefis VMS technology. Before starting Medefis, Eric worked as a Team Leader with Aureus Medical with duties that included team member development, recruiting, client sales & marketing, as well as account management. Prior to that, he spent 6 years in mortgage lending and commercial real estate. Eric hold a Bachelor’s Degree in Finance from the University of Northern Iowa.
Mark Ludwin
Vice President of Product
Mark is the Vice President of Product. Mark Ludwin began his professional healthcare career in 2001, spending eighteen months as a national accounts manager for Aureus Medical, a temporary healthcare staffing company. Realizing that there were many cost deficiencies in the current hospital staffing model, Mark set out to co-found Medefis, Inc., a healthcare staffing vendor management firm- the first of its kind in the industry. In 2009, Welsh Carson Anderson and Stowe, the nation’s leading healthcare venture capital group with over $22B in assets under management, purchased Medefis. After serving as president-in-transition for one year under Welsh Carson, Mark left to pursue a partnership in the group deal space. He grew Deal Garden, a daily deal site, to 8 markets in just over 12 months. Mark decided to once again pursue healthcare opportunities, and thus, in 2012, sold Deal Garden to Crowd Savings, a national leader in the Daily Deal space. Mark recently co-founded Remote Health Access, a telemedicine company focused on providing psychiatric services to remote and rural venues via secure videoconference. Mark has a bachelor’s degree in Business Administration from Creighton University. He currently resides in Fort Collins, Colorado with his wife and two boys.
Kris Mitchell
Vice President of Client Services & Operations
Kris is the Vice President of Client Services & Operations. She brings over 20 years of business development in the healthcare industry and joined the ShiftWise team in 2003 as one of the initial members of the executive leadership team. Her teams oversee all internal staff management operations and delivery including program management, implementations, supplier management services, training, and customer service. Kris holds a BA from California State University and an MBA from Boise State University.
Mike Kinney
Vice President of Sales
Mike is the Vice President of Sales. His expertise is in human capital engineering, helping organizations maximize the productivity of their people to increase revenue, cash-flow, and profits. Mike graduated with a Bachelor of Arts from the University of Texas, Austin (Political Science, Economics). As a results-oriented, hands-on business executive, Mike has a history of driving accelerated growth and building global teams. His broad leadership experience in the complex sales environment is complemented by his background in account management, client services, marketing, and sales operations.
Jason Newell
Vice President of Technology
Jason Newell is the Vice President of Technology, he leads Engineering and Technology services for Shiftwise’s suite of products. Jason comes to Shiftwise from Cambia Health, where he was a leader for Strategic Initiatives for Regence Blue Cross and Blue Shield Technology. Jason is a technology leader with more than 20 years of experience specializing in delivering enterprise software platforms. In addition to healthcare, he also has several years’ experience in architecture and delivery in finance, marketing, legal, and entertainment industries. He loves the challenge of building organizations that thrive on successfully delivering quality products.

Leadership

Danielle Buscher
Director of Customer Care & Education
As the Director of Customer Care & Education, Danielle is responsible for the strategy, design, development and delivery of the company’s training which supports our software. Danielle brings over 15 years of experience in the learning industry working for companies such as Marriott and the Compass Group. Danielle spearheaded the training development and rollout of three new software programs while working at Marriott. Throughout her career, she has developed Associate and Leadership training programs for diverse audiences, which have been delivered around the world. Danielle thrives on seeking out innovative solutions to complex business problems and is thrilled to be a part of the ShiftWise organization. She holds a Bachelor’s degree from New Mexico State University.
Gretchen Kindig
Director of Implementation and Supplier Relations
As the Director of Implementation and Supplier Relations, Gretchen brings almost 15 years of experience to the Healthcare Staffing and Vendor Management industries. She joined ShiftWise in 2008 as an Implementation Manager, after managing two Healthcare Staffing branches in Oregon. Gretchen believes in the transparency the ShiftWise technology offers to clients. Gretchen leads the Implementation Department to consult with clients to create efficient workflows and streamline staffing processes. Gretchen holds a BS in Healthcare Administration from Oregon State University.
Carlos Santos
Chief Architect
Carlos Santos is a Chief Architect, leading ShiftWise Engineering and brings 22 years of experience in delivering enterprise software solutions. He has several years of experience working for Fortune 500 companies across several verticals at a global scale as well as state and federal government. He is a veteran of establishing constructive working relationships within and across teams together with delivering architectural vision, processes, best practices and guidelines. Carlos enjoys the continuous challenge of building maintainable enterprise class solutions that realize business capabilities, scale to meet demand and deliver strategic value with agility.
Juan Velasco
Senior Manager Application Development
Juan Pablo (JP) Velasco is a Senior Manager of Application Development, leading the Data Services and Platform teams at ShiftWise Engineering with its suite of software products. JP comes to ShiftWise from Cambia Health, where he led an engineering team supporting Cambia's Cloud First and Consumer Focused Healthcare Strategy. JP is an engineering leader with 13 years of experience delivering enterprise software solutions and platforms. JP also has experience in identity management & compliance and enterprise technology consulting. JP enjoys building high performance teams and products while delivering delightful and valuable experiences to clients and stakeholders.
Chris Vespermann
Senior Manager Application Development
Chris Vespermann is a Senior Manager of Application Development, leading the VMS, International, and technology operations team at ShiftWise Engineering. Chris comes to ShiftWise from FamilyCare Health, where he was part of the Info-Sec group responsible for Threat Assessment, Threat Monitoring, and Risk Management. Chris is an information technology leader specializing in SaaS infrastructure and team leadership, with more than 15 years of experience in engineering and operations. Chris enjoys enabling teams to improve and grow, leveraging new technologies, and producing measurable improvements in complex environments.