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Resource Type: Article

Is your technology handcuffing your MSP?

You’re an experienced staffing professional, right?  You’ve progressed to the step of selling a popular and impactful healthcare staffing solution, the vaunted MSP. You step into the presentation, confident in your organization’s experienced and proven core competencies… you know, providing qualified staff, exceeding fill ratio, onsite management, compliance, experience, reputation and — technology? Wait — how confident are you in…

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"I needed them yesterday" is not a phrase for modern staffing coordinators

There are three phrases that every staffing coordinator learns on day one of the job to communicate with their supplier and staff pools: “I have a need,” “When can you start?” and “I needed them yesterday.” Fill rates and time-to-fill ratios are the concern of every healthcare staffing department because they have such a direct impact on patient outcomes that…

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4 ways to improve recruitment and retention

A recent article at HealthLeaders Media argues that while employee confidence in current employers remains high, healthcare workers are increasingly aware of their value and are more willing to look around. The article cites a Randstad quarterly healthcare employment trends report, stating that “30% of healthcare workers in Q2 intend to search for new jobs this year.” Even without a workforce full of…

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Go the extra mile for customer service

Have you ever had the unfortunate opportunity to get that phone call? The one where your customer lets you know that they have chosen an “alternate” way of doing business and it no longer includes you? If you have, then your initial thoughts may have been “What more could I have done?” and “Could I have done anything differently to…

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HFMA 2013 Recap: Moving forward in healthcare’s new era of value-based care

The changes going on in healthcare are enormous. Mergers, policy changes, expansion outside of the traditional hospital walls, and the move toward value-based care all put pressure on healthcare systems to perform as they never have before. At the HFMA National Institute this year, ShiftWise met with a number of financial professionals charged with navigating some tricky waters ahead. The…

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Get the latest from ShiftWise Flex

In the world of healthcare, not everything is written in stone. Learn how to properly manage invoices, overtime, time slip approval, and more with ShiftWise’s helpful Tips & Tricks. 

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