A managed services program (MSP) handles the complex daily staffing operations for healthcare providers who focus on providing the best patient care experience and outcomes. Without an MSP, healthcare organizations face constant challenges when filling temporary staffing needs. First, they must aggregate and prioritize demand in their facilities. Second, they must recruit and manage numerous staffing vendors — all with different contracts, rates, and criteria. An MSP relieves the staffing burden from healthcare organizations by putting all of the healthcare organization’s facilities under the same contingent labor program.
Having a contingent labor program that manages the entire staffing process for all of your facilities — including centralized billing, consolidated reporting, compliance tracking, clarity of workforce costs, streamlined workflow, and hiring and onboarding — is one of the best HR decisions you can make to meet your business’ staffing needs.
When all of your company’s facilities are under the same contingent labor program, you’ll see benefits all across the board. There are many advantages to using an MSP, and here are just a few of them:
- Proper classification of workers. The IRS and the U.S. Department of Labor have pursued employers across multiple industries for misclassification of employees. Misclassifying workers is a serious infraction for businesses that can result in fines, penalties, lawsuits, and even facility closure. Yet many healthcare organizations’ contingent labor programs remain largely decentralized, managed by a variety of departments and hiring managers who are not always experts in labor law and compliance. The team of experts behind a healthcare MSP can be critical to risk management.
- Enhanced healthcare compliance. Healthcare facilities depend upon their ability to provide the very best patient care. To do this, they need to maintain strict healthcare compliance in order to retain their accreditation. Failure to meet these standards of healthcare compliance may jeopardize a health system’s ability to keep their doors open and treat patients. A healthcare MSP can be a powerful ally in this respect. A healthcare contingent staffing company, such as ShiftWise, structures its MSP to minimize risk and proactively protect healthcare systems by ensuring compliance with specific and important employment regulations such as employee classification, eligibility, and verification.
- Improved patient care and safety. The chief concern for any healthcare organization should be patient safety. Yet patient safety can be compromised when healthcare organizations are unable to account for every contingent worker who steps foot on the property. A healthcare contingent labor program can increase visibility into each contingent worker operating onsite. Performing background checks, checking credentials to make sure they are up to date, and other rigorous vetting measures are just a few of the many ways an MSP can accomplish this. These efforts significantly mitigate risk in all of your facilities.
The bottom line is that without an all-in-one contingent labor program provided by a company like ShiftWise, the time to fill, quality of fill, and cost of fill are almost always negatively impacted. With all the clear advantages of an MSP, who wouldn’t want all of their facilities managed under one roof?
Sources
https://www.shrm.org/hr-today/news/hr-magazine/pages/1004agenda_staffing.aspx
https://www.amnhealthcare.com/uploadedFiles/MainSite/Content/Workforce_Solutions/AMN%2016%20L001_Staffing%20led%20MSP%20vs%20Vendor%20Neutral%20MSP%20Differences_Article_FINAL%20(1).pdf