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Author: Becky Pena

Meet Us at the AONE Annual Conference 2018

Will you be at the AONE Annual Meeting? Sign up for one-on-one time with ShiftWise. If you plan to attend the AONE Annual Conference April 12-15, we’d like to connect with you while we’re there. To be sure we set aside time exclusively for you, please fill out the form below and let us know the best time to connect…

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How to Hire a Rock Star Candidate

Attrition has been documented as one of the highest expenses that companies incur when it comes to hiring. When hiring into your team or organization, the end goal is to avoid attrition, lost time in training and to qualify the candidate as a suitable fit with existing colleagues. Some key practices to keep in mind are: REFERRALS: candidates recommended by…

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11 ways to prepare for the Joint Commission

Healthcare organizations exist in an environment of accountability, and a complexity of deliverables. With outcomes driving reimbursements, patient safety remains a top priority. Whom is responsible for patient safety? All staff members from Leadership to the front line staff. The Joint Commission is a governing entity that has oversight for the inspection, education and feedback to a hospital’s current workflow,…

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4 tips to get better quality out of your contingent workforce staff

In today’s business environment, efficiency is prudent to create successful results. Many of us are all trying to accomplish more by working smarter, rather than harder. If you work at an organization that utilizes contingent labor as a resource for supplemental staff, be sure to research whom you partner with, and identify efficient ways to track their quality of performance….

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Go the extra mile for customer service

Have you ever had the unfortunate opportunity to get that phone call? The one where your customer lets you know that they have chosen an “alternate” way of doing business and it no longer includes you? If you have, then your initial thoughts may have been “What more could I have done?” and “Could I have done anything differently to…

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